Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity.

In this role you will:

• Operate Atlassian’s office LAN/WLAN, SD‑WAN, and SASE platforms with guided runbooks and peer reviews.

• Triaging and resolving tickets for Wi‑Fi, routing/switching, VPN/ZTNA access, and branch connectivity; participate in on‑call as you gain experience.

• Implement low‑risk changes (e.g., VLAN updates, ACL changes, SSID adjustments) and contribute to change plans for larger deployments.

• Use monitoring and observability tools (NetFlow, wireless analytics, synthetic tests, logs) to detect, diagnose, and prevent incidents; write post‑incident notes and updates.

• Document playbooks, topology diagrams, and standards; propose incremental improvements to automation and tooling.

On day one we’ll expect you to:

• Understand core networking: TCP/IP, IPv4 subnetting, routing basics (OSPF/BGP concepts), switching (VLANs, trunks), NAT, DNS/DHCP, IPv6 fundamentals a plus.

• Be comfortable with enterprise Wi‑Fi concepts (SSID, 802.1X, RADIUS, RF basics) and troubleshooting client connectivity.

• Use CLI and vendor GUIs for common tasks on switches, APs, SD‑WAN, and firewalls; read configs and follow change plans safely.

• Demonstrate basic automation and scripting familiarity (e.g., Python or shell) and configuration management mindset (Git, code reviews).

• Communicate clearly with partners and customers; write succinct tickets, status updates, and docs.

You’ll stand out if you have:

• Hands‑on with Zero Trust (e.g., identity‑aware access, SWG, CASB), SD‑WAN policies, and wireless design (Ekahau or similar).

• Exposure to infrastructure as code for networks (vendor APIs, Terraform, Ansible, or Nornir/Netmiko) and writing small automations safely.

• Good debugging instincts: packet captures, wireless health metrics, path traces, and systematic fault isolation.

Benefits & Perks

Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits.

About Atlassian

At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.

We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.

To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.

To learn more about our culture and hiring process, visit go.atlassian.com/crh.