Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.
This role is based in Poland on a remote basis, so we are able to consider all candidates that are eligible to work in this region.
The team is filled with talented, technical individuals that are excited to be building the Atlassian service offering and experience for our customers. We challenge one another every day and hold ourselves accountable for our products as well as our customer's overall success. We all enjoy the interactions with the customers, problem-solving, and actively championing for customers within Atlassian. We feel that through our roles we can positively impact millions of end-users and their experience with Atlassian products.
Work directly with Atlassian customers and partners to help migrate their Atlassian products from On-prem to Cloud
Jumping on to calls with customers to provide updates on migration.
Engage support teams across multiple regions and/or cross functions within Atlassian like CSM , EA's, Devs for best outcomes towards the customer's migration project
Contribute to the creation and review of knowledge articles
Participate in release readiness activities
Deep expertise in technical customer support supporting large enterprise environments and high-touch customers
Database expertise advanced SQL and database management skills
Proficient in scripting and automation (Python, Bash/Shell)
Experience with Identity and Access Management (IAM) / Authentication & Security Protocols strong knowledge of SSO, SAML, LDAP, Active Directory, and SSL
Experience with systems Integration & Observability / Automation hands-on experience with Splunk, APIs, and REST integrations
Skilled across operating systems Linux, Unix, and Windows operating systems
Solid networking fundamentals with JVM/Java support experience
Solution oriented proven ability to troubleshoot, learn new technologies, and drive technical excellence
Strong collaborator collaborative team player, effective across diverse roles and functions
Experience with server-to-cloud migrations is a plus
Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits.
At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.
We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.
To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.
To learn more about our culture and hiring process, visit go.atlassian.com/crh.
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