Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

P60 Senior Quote to Cash Business Systems Analyst

About the Role:

Atlassian is seeking a Principal-level (P60) Senior Quote to Cash (QTC) Business Systems Analyst to join our Strategic Operations Specialist team within Revenue Operations. In this role, you will lead, influence, and optimize QTC processes at scale, partnering with RevOps, Finance, Sales Tech, Sales Leadership, and other key stakeholders to drive strategic, cross-functional projects that deliver measurable improvements in productivity, efficiency, and scalability across our sales operations.

Team Mission:

Our mission is to unify and influence strategic efforts across product teams, sales, and success, reducing costs, enhancing productivity, enabling thoughtful decision-making, augmenting scalability, and improving both internal and external customer experiences. At the principal level, you will shape and drive these efforts across multiple teams and functions, ensuring alignment with top-level organizational goals and acting as a trusted advisor to senior leadership.

Team Vision:

We aim to be thought leaders and trusted advisors, influencing decision-making to launch products our customers love, reduce manual work, and simplify life for sales and support teams while scaling enterprise sales. You will set new standards for technical and operational excellence, mentor others, and drive adoption of best practices across the organization.

Key Responsibilities:

• Lead and drive the NPI (New Product Introduction / Product Launch) process by consulting, designing, and implementing sales systems and operations functions and processes, ensuring alignment with organizational strategy and measurable business outcomes.

• Influence and collaborate with cross-functional teams (Sales, Deal Desk, Finance, Enablement, Product, Program Management, Commerce, Sales Technology) to deliver QTC projects that span multiple departments and impact company-wide processes.

• Partner with internal technology teams to deliver scalable, optimized QTC capabilities, proactively identifying and resolving cross-team dependencies and risks.

• Own and lead QTC projects, providing technical and strategic guidance to Sales Ops Analysts and other stakeholders, and ensuring integration of QTC components into broader business initiatives.

• Develop and maintain requirements documentation, SOPs, process flows, DACIs, wireframes, and other assets to support complex business and program needs, setting standards for documentation and process excellence.

• Serve as a subject matter expert and systems administrator for sales systems/tools, providing guidance and mentorship to others and raising the technical bar for the team.

• Lead user acceptance, smoke testing, and implementation activities, and coach others on UAT best practices, ensuring high-quality, scalable solutions.

• Collaborate with Enablement to create and deliver training materials on quoting, contracting, orders, and billing for Sales teams, driving adoption and continuous improvement.

• Work with forecasting and compensation teams to identify and implement optimizations in Sales processes, leveraging data and analytics to drive decision-making.

• Drive continuous improvement initiatives that span multiple teams, focusing on measurable results and sustainable change.

Skills and Requirements:

• 8+ years of experience in Sales Operations or Sales Technology with a focus on QTC processes (e.g., quoting, contracting), including experience leading cross-functional, high-impact projects at scale.

• Demonstrated leadership in New Product Introduction projects (New Product Launch), with a track record of influencing outcomes across multiple teams and functions.

• Deep expertise administering CPQ/billing systems and leading technical evaluations and implementations.

• Advanced experience leading and administering UAT, including coaching others and establishing best practices.

• Proven track record in a high-growth, enterprise software company, with measurable impact on organizational processes and outcomes.

• Expertise in Direct and Channel sales ecosystems and the full sales cycle, from lead to cash, with the ability to drive improvements across these domains.

• Advanced proficiency in Excel (SQL a plus) for analyzing large sets of Sales data, identifying trends, and driving data-driven decisions (lookups, pivots, advanced/nested formulas, macros).

• Strong understanding of software subscription models and cloud software sales models, with the ability to influence business model evolution.

• Extensive experience with Salesforce.com platform; Salesforce certification preferred.

• Exceptional business and technical acumen, with the ability to translate complex business needs into scalable technical requirements and solutions.

• Analytical skills to identify key decisions and assess their long and short-term impacts across teams and functions.

• Outstanding stakeholder management skills, with a proven ability to navigate ambiguity, influence senior leaders, and drive alignment on competing priorities.

• Familiarity with AI technology required; (AI tool projects, prompt engineering, rapidly prototype ideas), experience implementing artificial intelligence tools is a plus.

• Demonstrated ability to mentor and coach others, raising the technical and operational bar for the team and organization.

Join us in our mission to enhance sales operations and become a trusted advisor in launching products that delight our customers and streamline our sales processes. You will have the opportunity to drive organizational change, set new standards for excellence, and influence the future of Atlassian’s revenue operations.

NEEDS UPDATED TO P60

Compensation

At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are:

Zone A: $153,000 - $199,750

Zone B: $137,700 - $179,775

Zone C: $127,800 - $166,850

This role may also be eligible for benefits, bonuses, commissions, and equity.

Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.

Benefits & Perks

Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits.

About Atlassian

At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.

We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.

To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.

To learn more about our culture and hiring process, visit go.atlassian.com/crh.